Help Menu

The Help menu allows you to access the help and copyright information.

Select Help → Contents to open the contents page and view the help as Web pages. A browser opens and the HTML-based help files are loaded locally from your own computer. Click on a chapter you want to explore, or click the Index link to see an alphabetical listing of keywords.

SSH on the Web

Select the SSH on the Web option to open a submenu containing Web links to SSH Tectia Client Web pages.

Online Help

Select the Online Help option to load the Web version of SSH Tectia Client help (http://www.ssh.com/support/documentation/online/ssh/winhelp/). This is useful if you want to see the most up-to-date version of the help.

Frequently Asked Questions

Select the Frequently Asked Questions option to load the online version of the SSH Tectia Client FAQ (http://www.ssh.com/support/faq/).

Home Page

Select the Home Page option to open the SSH Communications Security home page (http://www.ssh.com).

Troubleshooting

Select the Troubleshooting option to display the Troubleshooting dialog. If you encounter problems when using SSH Tectia Client, you can send a support request by using the support web form at http://www.ssh.com/support. To make the support team's work easier, you should describe your system and the problem situation as carefully as possible.

Information on the currently secured connections is shown in the Logs view of the SSH Tectia Status dialog box. You should include also this information in the support request. See Logs View.

Click the Copy to Clipboard button to copy the troubleshooting report onto the Windows clipboard. You can then paste (Ctrl+V) the report into the support web form. Describe your problem also in your own words.

Figure C.17. The Troubleshooting dialog

Import License File

SSH Tectia Client requires a license file to function.

With the Import License File option you can update your evaluation copy of SSH Tectia Client to a commercial version. Do the following:

Select Help → Import License File. A dialog opens, requesting a file name.
Locate the license file (stc52.dat or stcf52.dat by default) and click Open. A dialog opens, stating that the license file was successfully imported and copied to the installation directory.
Click the OK button to continue. Your copy of SSH Tectia Client is now licensed.

About SSH Tectia

Select the About SSH Tectia option to view the copyright information on SSH Communications Security SSH Tectia Client. Also version and license information is displayed. Click OK to close the dialog.