[Contents] [Index]

About This Document>>     Installing SSH Tectia Client >>     Getting Started >>     Configuring SSH Tectia Client >>     Connecting to a Remote Host Computer>>     Transferring Files>>     Tunneling Applications>>     GUI Reference>>     Troubleshooting >>         Error Dialogs at Startup>>         Error Dialogs During Operation >>             Authentication Failure             Confirm Disconnect             Confirm File Overwrite             Connection Failure             Disconnected; Authentication Error             Disconnection             Enter Passcode             Enter Passphrase for Private Key             Enter PIN             Error Renaming             Failed to Create an Incoming Tunnel             Host Identification             Host Identification Failed             New PIN             PAM Response             Password Needed for PFX Integrity Check             The Remote Host Uses SSH1 Protocol             Wrong Passphrase             Wrong Password - Enter Again         PKCS #11 Keys>>         SSH1-Specific Error Messages >>     Command-Line Tools >>

Connection Failure

This error message indicates that SSH Tectia Client cannot establish a connection to the remote host computer. There are several reasons that might cause this situation.

Possible reasons:

• It may be that you have simply made a typing mistake, and there is an error in the name of the remote host computer. In this case you should also receive an error stating that the host is unknown.
• Check that you have defined the correct port number for the connection. The port can be changed on the Connection page of the Settings dialog.
• There may be problems with the configuration or physical setup of the network connection. Verify that other network connections are functioning.
• This problem may also arise if your local system is protected by a firewall and the firewall has not been properly configured. If you suspect that this is the case, ask your local system administrator to reconfigure the firewall.
• There may also be a temporary problem with the remote host computer. If this is the case, you should wait for a while and try to connect again later. Contact the administrator of the remote host computer for additional information.